SHIPPING & RETURNS
If you are not 100% happy with your purchase, please feel free to return the goods back to us within 14 days from the purchase date.
Items must be in their original condition (tags attached, unworn, unwashed)
We can offer you a credit, we do not refund unless the item is faulty.
- Please note we do not cover return shipping costs
- If goods are returned used, worn or damaged they will not be accepted
- For hygiene reasons swimwear cannot be returned
- Sale items are non-returnable
- Waterski/Wakeboards are non-returnable unless faulty
- Swerve is not responsible for any returns lost in transit – we recommend that you track your returns
Please post your return with completed returns form back to:
SWERVE SURF & SKI
91 Queen Street
Ayr QLD 4807
Once your item has been received and inspected we will notify you via email with your online credit.
SHIPPING – SWERVE ON LAND
AUSTRALIA WIDE – NO INTERNATIONAL ORDERS
We offer Express shipping at a rate of $10, however “Bulky Items” will be shipped at a flat rate of $18, If the total order is under $150.
All “Swerve on the Land” orders over $150 will receive Free Shipping
SHIPPING – SWERVE ON WATER
All “Swerve on Water” orders over $150 will receive free shipping
All “Swerve on Water” orders under $150 will be sent express via Auspost at a flat rate of $10
MAINLAND AUSTRALIA ONLY
WA, NT, SA – Surcharge Applies – email firstname.lastname@example.org for a quote on shipping
We use Fastways couriers for large parcels, and Australia post for small parcels.
Please call us on 4783 7444, or email email@example.com, for any questions regarding shipping and returns.